A little planning makes the next step clearer.

Moving to a new address and switching at your current address are different service requests. Tell the provider which one you need and confirm the requested date.

If you’re moving.

  • Check electricity choice at the exact new service address, including the unit number.
  • Confirm whether you control a separate electricity account or the property bills electricity through another arrangement.
  • Discuss the move-in date, provider requirements, and any applicable deposits or connection charges.
  • Coordinate the old account’s final service date. Don’t assume a new enrollment automatically closes an unrelated account.

If you’re switching providers.

  • Locate your current contract’s expiration date and early termination terms.
  • Compare complete offers using your actual usage.
  • Confirm the new provider, contract terms, and intended switch date before enrolling.
  • Keep the confirmation and check your final and first bills.

If your contract is renewing.

Use the renewal notice as a prompt to review current options. A new offer can differ from your old plan, so compare its terms instead of assuming they stay the same. Residential, small commercial, and larger business contracts may have different rules.

Check your timing before committing.

Ask whether an early termination charge applies to your planned date and whether any exceptions apply to your situation. Don’t schedule a cancellation or disconnect just to request a comparison.